Asking for help through Maurice & Nora is now even easier.
Here’s a short overview of everything that’s new:
✅ The home screen is more visual. Every service is shown with a photo, and ‘View all’ gives you an overview of the full range of services. More new services will appear here in the future!
✅ The navigation has been greatly simplified and now has four sections: Home, Appointments, Profile and Chat. Under ‘Appointments’ you’ll find all your appointments, sorted by status: requested, scheduled, completed, cancelled or unfinished.
✅ One central place to get in touch with us: the chat! Chat with us to make a new request, ask our chat agent Lisa for information, discuss a problem or question with a Maurice & Nora team member, or pass on extra information yourself. Let’s talk!
✅ Making a request is easier! When you create a request, a form button still appears in the bottom left. That way you can also fill in the request directly via a form. Quick reply buttons let you answer questions without having to type everything out.
✅ More payment options. You can now pay automatically with purchased credits or via a saved payment method. Available payment methods are Visa/Mastercard, Bancontact/SEPA, bank transfer (where available) and credits.
What do you think? Let us know in the chat!
